Certificate of Acceptability (COA)

Comfort to you and your business

Certificate bringing approval

A Certificate of Acceptability (COA) is a vital permit confirming your food business meets basic food safety and hygiene requirements in South Africa. Food Compliance Agency streamlines the COA application process, ensuring a smooth and compliant operation.

Here’s what our COA assistance includes:

Expert Guidance: Our team clarifies the specific COA requirements for your food business type based on your activities and location.

Pre-Inspection Support: We guide you on preparing your premises, staff and admin for the health inspector’s visit to ensure a successful outcome.

Application Assistance: We help you complete the COA application form accurately and efficiently.

Documentation Support: We advise on gathering necessary documents, such as floor plans, cleaning schedules, training rosters, zoning certificates (where applicable), fire clearance certificates (where applicable) etc. as per the latest requirements.

Municipal Liaison: We handle communication with your local municipality, saving you time and ensuring a smooth application process.

Complimentary tools: We provide a “Best Practice Module” that offers operational guidelines, along with food safety and hygiene posters. You’ll also have access to templates for cleaning schedules and training rosters to support your daily operations.you time and ensuring a smooth application process.

Post-Inspection Support: In case of any corrective actions identified by the health inspector, we can assist you in addressing them efficiently.

Benefits of Using Food Compliance Agency:

Save Time & Resources: Focus on running your business, while we handle the COA application and liaise with the municipality.

Ensure Compliance: Our expertise helps you meet all necessary requirements and avoid potential delays or complications.

Access: You’ll have access to templates for cleaning schedules and training rosters to support your daily operations. We also provide a “Best Practice Module” that offers operational guidelines, along with food safety and hygiene posters.

Gain Peace of Mind: Knowing you have a valid COA allows you to operate with confidence.

FLEXIBILITY

Clients are required to pay 70% of our agency fee upon engagement, with the remaining balance due upon successful collection of the certificate. Municipality fees are paid directly by the client to the Municipality.

EXPERTISE

With our industry experience and expertise in dealing with municipal authorities, we expedite the application process, minimizing delays in getting the certificates.

TRANSPARENCY

We closely work with you in order to ensure we get all the right documents that your business will need to submit. Clear costs and communication.

Frequently asked questions

Your compliance needs

Choose from our range of flexible pricing options that cater to your specific needs.

Certificate of Acceptability (COA)

A permit issued in South Africa to food businesses that meet health and safety regulations.

R2 500/once off*

Hassle free process
Certificate delivered to you
Simple/clear costs

*Starting price, this can vary according to the Municipality fee for the area your store is in.

Business Trading License

Required by law for certain businesses, including food service operations, to operate from your local municipality.

R3 500/once off*

Hassle free process
Certificate delivered to you
Simple/clear costs

Liquor License Application

A permit for businesses to sell, manufacture, store, or otherwise use alcoholic beverages.

R27 500/ONCE OFF*

Hassle free process
License delivered to you
Simple/clear costs

*Starting price, this can vary according to the type of store the license is required for.